Lack of customer focus ...

This is a rant, nothing technical about it, but about my experience of spending money and yet not getting the goods that was promised. In some parts of the world, this is also called pick-pocketing.

1. I work for a IT services company for my livelihood - and we are always on alert to ensure that our customers do not have any issue/trouble because of the code that we give; nor they have any complaint about any bad behaviour of a team member. May be, living in IT Services company in India is not a good idea, as you tend to expect others in India too have similar behaviour like you and have customer focus.

2. Govt. agencies are corrupt to core - even when you pay, things do not work. Now there is a toothless wonder called Anna is making some noise and capturing the imagination of the world. Can he solve the issues of an ordinary person who has to face the traffic cop and lessens his burden for a "maamool"???? NO...

3. Airlines is another story here... you never know when your flight is cancelled or when your next "arranged" flight is... after paying through your nose to fly, you get to be treated like a piece of "you know what"

4. Hospitality and Hotels - a criminal wastage of money... you pay for something called 3-Star and end up living with out hot water or power in night...

5. Roads - a drive is enough to understand the pathetic state ... TOLL is collected - for what?? to wait in traffic jam!!!!

Any way, all in all, Mera bharath mahan!!!

State of Circus in India

Recently had a chance to visit a circus in Hyderabad, the "Rambo Circus".  This was after few decades that I entered the arena with a lot of expectations - as I remembered that every year during summer vacation had a chance to go to "Jumbo" Circus, "Gemini" Circus etc, which I really enjoyed.

However, this "Rambo" lacked the punch that the namesake had! No tigers, lions, monkeys or even the hippo who comes to eat a loaf of bread. Forget the animals part, (PETA, Green Peace might have made some modifications to the nature of circus.) there were no real acrobats, as many of the props fell down often.

Jokers/Buffons were stale, with their outdated jokes.

The only thing that was fine was the air cooling system that was introduced which helped in beating the summer heat.

Seems Circus and "live" performances are losing charm.

Long time, no posts - Why??? Here's why!

In last few months, was busy with several things happening around me. With too many moving parts, did not get time to check into blogs and social n/w sites.

Open Letter to Hemantha

Dear Hemantha,

It is something of a great achievement in one's life to be able to give a TED Talk. Am really happy for you and may the new year take you to even more greater heights in your career.

Regards,

Anil Kurnool

10K, the run that was walk!

At the Start

On 28-Nov, there was a 10K run for all folks... Though not a health freak, wanted to do something different and got on to the bandwagon.

The run was supposed to be at 7:00 AM for all, but the organizers felt that the corporate types would make more of a nonsense factor to the run, so they kicked off the "professionals" race and it was a delight to see the winner breeze past me as he clocked less than 30 minutes for the run.

That guy was real skeleton, with skin and clean shaved his head to counter the air resistance... seems aerodynamics have gone to runs!

Once the professionals were done with their stuff, we the "fun run" types were flagged off!


Half-Way Through!

 Then instead of running the distance, we (my friends and I) chose to walk the distance. As usual, our iPods, tweets from phones etc were fully active. {There must be a recharge mechanism for these devices, so that one need not worry about battery drain, while walking, as the energy from the shoes' movement would be continuously charging the same back.}

All along the way, there were kiosks of Glucone-D energiser drink, kingfisher water bottles to rehydrate the dehydrated walkers/runner, while the musicians like folks artists to Jazz players entertaining the junta and participants en route.

Finally

At every 3 Kms, the Infosys team of volunteers took note that we from Infosys were all safe and sound. Good work from the Infy Organizers, in form of transport, snacks and other co-ordinations.

It took me around 100+ minutes to close the circuit. Felt happy that I did it, esp. after 12 sitting of chemo, 40 sittings of radiation and living on steroids, for me completion of the race was paramount.

Thanks to all my well wishers to have given me the support and enthusiasm all along! It is because of you, that I could do this. Thank you God, for sailing with me all through! Thanks to my parents for  everything! Thank you Doctor!

It may sound like a Vote-Of-Thanks after winning Olympic Gold medal, for me, this is far more important than any other competition!

Walk down the memory lane...

Today spoke to a very old friend of mine - rather my schoolmate... feeling happy about the same...

Old habits die hard!

Being used to use my left hand for heavy duty work like lifting suitcases, using the car jack for tyre replacement etc. recently I was wondering why something was amiss when I was walking back to car from the General store. After a long time, I was using my right hand to carry the carry-bags.

Old habits die really hard!!